The Vow Edit Studio Privacy Policy

Last updated: 21st August 2026

The Vow Edit Studio ('we', 'us', 'our') is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal data when you visit our website, make an enquiry, or order wedding stationery and related services from us.

1. Who We Are

The Vow Edit Studio is the data controller responsible for your personal data.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

2. The Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

  • Identity Data: First name, last name, partner's name, titles, and wedding/event dates.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Order & Content Data: Wording, guest lists, recipient names, addresses for addressing services, menu choices, and custom artwork or wording details provided for your stationery.

  • Financial Data: Bank account details used to process bank transfers or make refunds.

  • Transaction Data: Details about payments to and from you, and details of products and services you have purchased from us.

  • Technical & Usage Data: Information about how you use our website, IP address, and browser type (if collected via analytics/cookies on your website).

3. How We Collect Your Personal Data

We collect data from you through:

  • Direct Interactions: When you fill in contact forms, place an order, send us guest lists, email us, or communicate with us directly.

  • Third Parties / Automated Technologies: Standard website cookies or analytics tools when you browse our website.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your personal data to:

  • Perform the Contract: To process your order, design your stationery, print your items, and deliver your products to you.

  • Communicate: To send you digital proofs, updates, invoices, and customer service responses.

  • Legitimate Interests: To maintain business records, improve our services, and manage financial accounting.

  • Marketing: If you consent, to send you news, updates, or promotional materials. You can opt out at any time.

5. Sharing Your Personal Data

We do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties solely to fulfill your order and run our business:

  • Couriers & Postal Services: (e.g. Royal Mail, DPD) to deliver your stationery.

  • Print Partners & Suppliers: Only where necessary to fulfill specialized print or finishing services (guest lists and addresses provided for printing are strictly shared on a confidential basis).

  • Professional Advisors & Service Providers: Accountancy, software, web hosting, or IT providers who support our business operations.

  • Legal Obligations: If required to do so by law or court order.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. Access to your personal data—especially client guest lists—is limited strictly to those who need to know it for order fulfillment.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or tax reporting requirements.

  • Order & Invoice Details: Retained for up to 7 years to satisfy UK accounting and statutory requirements.

  • Guest Lists & Personalised Proofs: Kept until your order is completed, delivered, and finalized, after which sensitive personal lists are deleted or archived securely.

8. Your Legal Rights

Under UK data protection laws, you have the right to:

  • Request Access to your personal data.

  • Request Correction of incomplete or inaccurate data.

  • Request Erasure of your personal data ('right to be forgotten'), subject to legal retention obligations.

  • Object to or Restrict Processing of your personal data.

  • Request Data Transfer to another party.

  • Withdraw Consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at [Insert Email Address]. You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk).